Contact Us

Please call 811 for health advice, 911 for emergencies and 211 for community and social services in Nova Scotia 

Mental health crisis line: 1-888-429-8167 (toll-free)

Frequently used numbers:

  • To book, cancel or reschedule your COVID-19 vaccine appointment, please call 1-833-797-7772.
  • For questions about COVID-19 and public health measures, testing, vaccine and more, please call 1-800-430-9557 or email covidquestions@nshealth.ca
  • Information or questions regarding Need a Family Practice, or health advice, please call 811.
  • For MSI related matters and questions including lost or stolen health cards, please call 1-800-563-8880
  • For billing questions, please call 902-365-1701 ext 2969
  • For questions regarding the Pharmacare Programs, please call 1-800-544-6191.
  • For questions relating to Health Records, please call 902-473-5512
  • For immunization records, please call: 902-481-5800.​
  • NSH general inquiries: 1-844-491-5890

We’d love to hear your compliments and/or concerns. You can share these directly with your health care provider(s) or unit/department manager, or you can contact our patient relations team, listed below.
Find the patient relations contact in your area:

Halifax Regional Municipality, Eastern Shore and West Hants areas
Toll Free:  1-844-884-4177
Email:  healthcareexperience@nshealth.ca

Colchester, Cumberland, Pictou County, and East Hants areas
Toll Free: 1-844-884-4177
Email:  patientfeedback@nshealth.ca

Annapolis Valley, South West and South Shore areas
Toll Free:  1-844-884-4177
Email:  feedback4@nshealth.ca 

Cape Breton, Antigonish and Guysborough areas
Toll Free: 1-844-884-4177
Email:  ezpatientfeedback@nshealth.ca    

Other contacts:

Brendan Carr, CEO
Continuing care 
General inquiries
Human resources 
Media inquiries
Mental health and addictions intake numbers
Nova Scotia Health Card (MSI) (or call 1-800-563-8880 8 a.m. and 5 p.m. Monday to Friday)
Release of health information